Access to and use of The Website will be governed by this Privacy and Data Protection Policy, which the customer accepts to have read and understood before making a purchase, as well as the practices for the collection and management of information described therein.

The Privacy and Data Protection Policy may be modified at any time to comply with legislative changes.

1. Information and Consent.
2. Collection of personal data.
3. Data controller.
4. Purpose of personal data processing.
5. Retention period of personal data.
6. Who personal data is shared with.
7. Customer rights regarding the protection of their personal data and how to exercise them.
8. Use of cookies.

1. Information and Consent.

By reading this Privacy and Data Protection Policy, the customer is informed about how RESLINE collects, processes, and protects personal data, as well as navigation data through The Website or the mobile app.

The customer must carefully read this Privacy and Data Protection Policy, which has been drafted in a clear and simple manner to facilitate understanding, so that the customer can freely and voluntarily decide whether to provide their personal data or that of third parties to RESLINE under the conditions described in these policies.

2. Collection of personal data.

Personal data refers to any information relating to an identified or identifiable living individual. Various pieces of information, when collected, can lead to the identification of a specific person and therefore constitute personal data.

The personal data collected on The Website may include, but is not limited to: name, email address, postal address, phone number, reservation data, and other information that the customer may provide directly or indirectly, such as IP address and browser software.

3. Data controller.

The data controller for the data collected on The Website is Sistema de Reservas On Line SL., with address at Antonio Arias 2, Floor 6-D, Madrid 28009, CIF B83804807, Madrid Commercial Register: Volume 20095, Folio 8 and following, Sheet M-354652. You can contact Sistema de Reservas On Line SL. via the email address [email protected].

4. Purpose of personal data processing.

The Website and the data controller receive personal data provided by the customer for the following purposes:

• Access to The Website to facilitate access and use of The Website, including the management of registration data and the account.
• Service offers to manage purchase requests on The Website, such as confirmation, modification, or cancellation of reservations.
• Sending promotional communications about offers, discounts, and promotions.
• Compliance with legal obligations: The data may be disclosed to public authorities, as required in accordance with the current and applicable legislation in the destination where the reserved hotel is located.

5. Retention period of personal data.

If the customer decides to close their account on The Website, it will be deactivated, and personal data will be deleted. Once the customer has closed their account, they will no longer have access to The Website or their personal information. However, they can open a new account at any time.

6. Who personal data is shared with.

In general, The Website will only communicate data to third parties with the customer's prior informed consent when necessary for the processing of their requests or for the proper booking and provision of purchased services on The Website, or to comply with legal obligations. Additionally, The Website may also share some data with authorities and public bodies, as required in accordance with the current and applicable legislation in the destination where the reserved hotel is located.

7. Customer rights regarding the protection of their personal data and how to exercise them.

The customer has the following rights regarding personal data:

• Right to know if The Website is processing personal data and, if so, to access it.
• Right to rectify and modify personal data if it is incorrect or inaccurate, and to request its

8. Use of cookies.

The Website uses cookies when the customer browses it. Cookies are used to facilitate navigation and usability of The Website, as well as to provide a more personalized and efficient service.

Legal notice.

The owner of The Website is Sistema de Reservas On Line SL., with address at Antonio Arias 2, Floor 6-D, Madrid 28009, CIF B83804807, Madrid Commercial Register: Volume 20095, Folio 8 and following, Sheet M-354652.